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Logistics & freight

AI from the dispatch office to the loading gate.

Custodos answers customer enquiries, evaluates shipping documents, writes damage reports and supports warehouse, dock and drivers in the browser, with work instructions and dangerous-goods documents in plain language. The right plan for every person.

Schematic illustration.
Starting point

In logistics every minute counts, and every language.

Enquiries arrive around the clock, regulations are long, and half the workforce has no desk.

  • Enquiries around the clock

    Status requests, quotes and complaints arrive in every language and want a fast answer.

  • Paper and regulations

    Consignment notes, customs documents, dangerous-goods and safety rules: lots of text, little time, high cost of errors.

  • The floor is left out

    Warehouse, dock and drivers have no desk, and therefore no access in most AI rollouts.

Use cases

What logistics companies get done with Custodos.

Three tasks for dispatch and service, three for warehouse and vehicle: all from the same company knowledge.

Show more tasks
  1. 04Work instructions in the warehouseLook up picking, loading and safety instructions in the browser, in several languages.
  2. 05Dangerous goods and safetyAnswer questions on dangerous-goods documents, safety data sheets and briefings from your documents, with source references.
  3. 06Onboarding and briefingsNew colleagues ask the company AI about procedures and standards, in their own language too.
Compliance

Customer, freight and staff data stays with you.

Security in detail
  • Roles & permissionsYou decide centrally who sees which customer, freight and staff data in your company knowledge; chats stay private until someone shares them.
  • FoundationDesigned for the GDPR and the revFADP: your data is stored in Switzerland, AI processing runs in the EU or in Switzerland, as you choose. Inputs and documents are never used to train AI models.

Custodos provides the technical preconditions for handling your data confidentially. The legal assessment in each individual case remains with your organisation.

How to start

How your company starts.

  1. 01

    Set up workspace

    Invite the team, assign plans: Mini for warehouse and drivers, Business for dispatch and service.

  2. 02

    Store documents

    Upload work instructions, dangerous-goods documents, templates and price lists: this becomes your company knowledge.

  3. 03

    Use it every day

    The office answers faster, the floor asks Custodos instead of the shift lead.

AI for the whole team.With data in Switzerland. AI region: EU or Switzerland.