AI from the dispatch office to the loading gate.
Custodos answers customer enquiries, evaluates shipping documents and writes damage reports – and supports warehouse, dock and drivers as an app, with work instructions and dangerous-goods documents in plain language. The right plan for every person.
In logistics every minute counts – and every language.
Enquiries arrive around the clock, regulations are long, and half the workforce has no desk.
Enquiries around the clock
Status requests, quotes and complaints arrive in every language and want a fast answer.
Paper and regulations
Consignment notes, customs documents, dangerous-goods and safety rules – lots of text, little time, high cost of errors.
The floor is left out
Warehouse, dock and drivers have no desk – and therefore no access in most AI rollouts.
What logistics companies get done with Custodos.
Three tasks for dispatch and service, three for warehouse and vehicle – all from the same company knowledge.
Answer customer enquiries
Draft status, quote and complaint emails in the customer's language – based on your guidelines.
Evaluate shipping documents
Summarise consignment notes, customs and delivery documents and check them for missing details.
Damage and deviation reports
Turn short notes into complete reports – straight from the dock or the vehicle.
Work instructions in the warehouse
Look up picking, loading and safety instructions via app – in several languages.
Dangerous goods and safety
Answer questions on dangerous-goods documents, safety data sheets and briefings from your documents – with source references.
Onboarding and briefings
New colleagues ask the company AI about procedures and standards – in their own language too.
Customer, freight and staff data stays with you.
Security in detail- GDPR & revFADP: Meets the European GDPR and the revised Swiss Data Protection Act.
- Hosting in the EU or Switzerland: Processing and storage in data centres in the EU or Switzerland – no detour via third countries.
- No AI training: Inputs and documents are never used to train AI models.
- Roles & permissions: You control centrally who sees which customer, freight and staff data – by site, team and role.
Custodos provides the technical preconditions for handling your data confidentially. The legal assessment in each individual case remains with your organisation.
How your company starts.
- 1
Set up workspace and app
Create sites and teams, set the branding, assign plans – Mini for warehouse and drivers, Business for dispatch and service.
- 2
Store documents
Upload work instructions, dangerous-goods documents, templates and price lists – this becomes your company knowledge.
- 3
Use it every day
The office answers faster, the floor asks the app instead of the shift lead.
Bring AI into your company securely.
Try Custodos with your team – and see how quickly secure AI becomes productive.
- Try it with the whole team
- Set up in minutes
- Productive from day one